To be able to continue servicing our members in need of
healthcare services and at the same time, abide by the enhanced
community quarantine declaration of the government, effective March 17, 2020, we have executed
our COVID-19 Contingency Plan
Our Customer Care Unit will continue their services thru our 24/7 customer hotline to service
availment concerns and answer general inquiries. You can reach
us at 0917-554-0649 or you
may chat with us through our 24/7
website chat here in our website.
Our Account Management team will be
accessible thru their mobile phones and e-mails to answer
members and company HMO benefit concerns.
For our other department with critical
activities, we will maintain a skeletal workforce.
The company offers healthcare coverage
for COVID-19 cases and patients under investigation, subject
to integration of PhilHealth Coverage.
Even with our contingency plan in place, there
may be instances that there will be delay in our response. For
these cases, we apologize and ask for your understanding.
Keep in mind that we are here for you. Always remember to wash
your hands before and after doing things, cover your mouth
properly when you cough and refrain from touching your face
unnecessarily, and practice social distancing to avoid the virus
from spreading. Take care and thank you!
Among the best underscores of the Individual and Family
Programs of ValuCare is its access to major hospitals for
Regular Private Room & up. Across- Industry review shows that
it offers a lower premium cost in the market without
sacrificing ValuCare's service quality badge. Read More